Terms & Conditions and Privacy

SHOPPING TERMS & CONDITIONS

The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. We reserve the right to make changes to this site and these terms and conditions at any time.

We take great pride in the quality of our products. The statements and claims made on this website regarding Dermastone™ products are not intended to diagnose, treat, cure or prevent disease or skin condition.

The use and selection of cosmetic products and other beauty-related products requires utmost care, to ensure that any directions and warnings from the brand owner are observed and followed. However, the customer should be aware that some people may develop irritation or other reactions to such products and this is out of our control. Customers are therefore advised to read and strictly follow How to Use instructions provided on Dermastone.com and the order insert.

Customers are advised to perform an exfoliation spot test on a small, hidden area of skin before exfoliating a large area of skin, especially if you have sensitive skin or have never exfoliated with a natural stone before. This is to avoid any potential irritation to the product due to existing skin sensitivities, existing skin irritation, the nature of the product, or general misuse. The claims made on the order insert and Dermastone.com, including photographs, effects, and results, are from a select demographic. Individual results may vary. Our skin and tolerance level are all uniquely different. While we strive to bring you only high quality products, your skin may react differently or even adversely it, which we cannot take responsibility for.

You should always consider speaking with a healthcare professional before beginning any new skincare, bodycare, or cleansing regimen. Individuals who use prescription and/or over the counter drugs may have developed sensitivity to certain skincare, bodycare, or cleansing procedures such as exfoliation. In all circumstances, please follow usage directions carefully. Should irritation occur, stop usage or adjust usage accordingly; if irritation persists seek a healthcare professional.

By purchasing our products on Dermastone.com, on Ebay.com, or on Etsy.com you agree to the above statements and accept that natural products or any beauty product, can have the potential to cause sensitivity or irritation in certain individuals either based on that individual’s skin type or through general misuse and that we, the brand owner, will not be held responsible for such occurrences.

Customers are responsible for ensuring that the shipping address provided is correct and assumes all responsibilities for loss or returned packages due to incorrect or insufficient shipping address.

Merchandise import duties and/or customs processing fees (“Import Fees”) incurred by making a purchase from Dermastone.com is solely the responsibility of the international Customer/Purchaser. By entering into a purchase on Dermastone.com, international customers agree that any potential customs duties or charges are the sole responsibility of the customer only. For more information regarding shipping, please visit Shipping & Returns.

PRIVACY

Your privacy is important to us. We want you to feel comfortable when you access our website. When you visit this site, you can do so anonymously without revealing your identity or any personal information to us.

We also believe that understanding what our customers want to see and do when visiting our site is an important part of building an interesting and useful online environment. Therefore, we track, on an aggregate basis, such information as the time and length of visits, the pages viewed or downloaded, and the name of your Internet service provider. We do not collect any personal information about you unless you provide it to us.

INFORMATION GATHERED

When you purchase products, or send an e-mail message to us, you voluntarily give us personal information such as your name, address, e-mail address and credit card information. If you choose to share this information with us, it is stored here so that we can respond to you and fulfill your requests for information. The information gathered by us when you contact us may be used for internal marketing purposes. However, none of this information is ever sold to marketers, periodical publishers or any other outsiders.

COOKIES

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personal identifying information. They do, however, help identify the pages you've viewed and the amount of time you've spent on each page. This information helps us identify the areas of our site that are most important to our customers which, in turn, helps ensure you will have a pleasant visit when you come to our site.

We are committed to protecting your privacy. We use the information we gather from this site to enhance your overall experience, and we will not sell your personal information to anyone. If we can answer any questions or concerns you may have about our privacy policy, please contact us, and we'll be happy to help in any way we can.